December 31, 2009
On Building Trust: The world doesn’t trust you. It no longer believes the claims you make about your business. Why should it? Capitalism at it’s worst makes a big splash in the media almost daily. Product claims are made at the expense of our health and safety. Even everyday events drive home the point: pay [...]
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September 4, 2009
A lot of folks treat marketing and advertising as a form of insurance, a sort of protection against the crisis day when the phone stops ringing and the nobody walks through the front door. In fact, that dreaded day came for many a business over the past few months; frequently their insurance policy failed to [...]
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